Privacy Policy

This page explains how Phal Studio handles customer details shared through WhatsApp, calls, and order enquiries.

Information We Collect

We may collect your name, phone number, delivery address, business name, event details, preferred delivery timings, and order-related notes when you contact us.

How We Use Your Information

To respond to your enquiry and confirm your order.
To coordinate delivery, packaging, and quantity requirements.
To share updates related to your order, delivery status, or substitutions.
To improve service quality and customer support.

Sharing of Information

We do not sell customer data. Your details may be shared only with delivery staff or logistics partners when needed to complete your order.

Data Retention

We keep order-related records only for operational, accounting, and customer service needs, for a reasonable business period.

Customer Responsibility

Please share correct contact and delivery details. Incorrect information may delay delivery or order coordination.

Contact

For privacy-related questions, contact us on +91 88008 04280 or message us on WhatsApp.

This policy can be updated as business processes evolve.